Shipping Policy
Shipping Costs
Shipping costs are based on the order volume, delivery location, and the delivery option chosen. To view the shipping price for your items, please enter your postal code on the checkout page. This will display the available shipping options and their prices for your location.
Delivery Options
We offer various delivery options, depending on the size of your order:
- Pick up from showroom: You can pick up smaller items from our showroom at no extra charge.
- Pick up from warehouse: Larger items, due to showroom space constraints, are available for pickup only at our warehouse. This service is free of charge.
- Delivery by post: Smaller items can be sent directly to you by post. A delivery fee will be charged.
- Standard delivery: Larger items can be delivered by delivery truck or van to the nearest accessible point to the first door that a pallet jack can reach. Please note, moving items from the vehicle to inside is not included. Delivery fees apply.
- White glove delivery: For larger items, we offer a premium service where goods are delivered by truck or van, carried into your preferred room, unpacked, assembled, and the packaging material is removed. This service incurs a fee.
Delivery Location
We offer delivery services across mainland [country]. For those interested in delivery to the islands, please reach out to us at [] for assistance.
Estimated Delivery Time
For in-stock items, delivery times range from 2 to 14 days, varying by your location and the delivery company's schedule. Made-to-order items require longer: 6 to 8 weeks for Standard delivery, and 7 to 9 weeks for White Glove delivery. For additional information on our processes from order to delivery, please visit our Ordering and Delivery page.
Pick-up Times from Showroom or Warehouse
Should you choose to pick up your order, we will inform you of the specific address and the available pick-up times as soon as your items are ready.
Changes of the Shipping Policy
We reserve the right to modify or update our shipping policy at any time without prior notice. Such changes may include adjustments to shipping costs, delivery times, or available shipping options. We encourage you to review our shipping policy periodically to stay informed about any updates or changes.
More Information
If there is something that you are not sure regarding our Shipping Policy or if you are looking for more information, feel free to contact us through our contact form.